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Privacy Policy

What information do we collect?
We collect information from  you when you register on our site and/or in an application through our site, place an order, subscribe to our newsletters, respond to a survey, fill out a form, or contact customer support.
Any data we request that is not required will be specified as voluntary or optional.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, and/ or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
  • To personalize your experience (your information helps us better respond to your individual needs)   
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer support (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions -- Your information, whether public or private, will not be sold, exchanges, transferred, or given to any other company for any reason       whatsoever, without your consent, other than for the express purpose of delivering the requested/purchased product or service ordered by the customer.
  • To send periodic emails -- The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.  NOTE: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To administer a contest, promotion, survey, or other site feature.
How do we protect your information?
  • We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order; enter, submit, or access your personal information. These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.
  • We re-direct all supplied sensitive /credit information to an hosted page only to be accessible by those authorized with special access right to such systems, and are required to keep the information confidential. See also for additional privacy policy information and PCI Compliance information.
  • We offer the use of a secure server. Any supplied sensitive/credit information that is transmitted via SSL technology is then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access right to such systems, and are required to keep the information confidential.
  • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes. (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser, if you allow. This enables the site's or service provider's systems to recognize your browser to capture and remember certain information.) Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parites your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
    Third Party Links
    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
    California Online Privacy Protection Act Compliance
    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act
    Children's Online Privacy Protection Act Compliance
    We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under thirteen (13) years of age. Our website, products, and services are all directed to people who are at least thirteen (13) years old or older.
    CAN-SPAM Compliance
    We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending our misleading information.
    Online Privacy Policy Only
    This online privacy policy applies only to information collected through our website and not to information collected offline.
    Terms and Conditions
    Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website.
    Your Consent
    By using our site, you consent to our privacy policy
    Changes to our Privacy Policy
    If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply to information collected after the date of the change.
    This policy was last modified on 10/01/2015
    Contacting Us
    If there are any questions regarding this privacy policy, you may contact us using the information below.
    Lord Heritage Inc.
    5999 South Park Avenue, Suite 187
    Hamburg, New York 14075
 -- Contact Us Form

    Privacy Policy Customer Pledge
    We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:
    Federal Trade Commission Fair
    California Online Privacy Protection Act
    Children's Online Privacy Protection Act
    Privacy Alliance
    Controlling the Assault of Non-Solicited Pornography and Marketing Act
    Trust Guard Privacy Requirements